COUNTERTOP PROTECTION · SAN FRANCISCO BAY AREA+1 (510) 224-5277
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Frequently Asked Questions

A little clarity.

Everything you need to know about countertop protection.

Why Choose Counter Pros, Inc. Protective Film?

Calcium-based stones, including marble, onyx, and travertine, are prone to rapid etching and staining, which can occur even before they are cleaned. This makes them challenging to maintain without additional protection. Traditional liquid sealers cannot resolve this issue. Our protective film provides comprehensive protection against etching and staining, preserving the appearance and integrity of your stone surfaces over time.

What is the Protective Film?

The protective film is an innovative stone laminate, functioning like a large-scale screen protector to shield your countertops effectively. It is not a liquid but a 8-mil polyester material manufactured in roll form, providing robust, transparent coverage for your stone countertops.

Does the Film Prevent Etching?

Yes, stone surfaces treated with our film are safeguarded against etching, maintaining their natural elegance and finish.

Will My Countertops Scratch?

This film acts as a barrier to prevent scratching, chipping, and minor impact damage, ensuring your stone stays in pristine condition. While the laminate itself may incur damage, your stone surface remains unharmed. We recommend using cutting boards, placemats, and trivets to extend the life of the film. If scratches occur, the film can be easily removed and replaced.

How Does the Film React to Household Products and Chemicals?

Our protective film is highly resistant to chemicals, ensuring no household products can damage its surface.

Is the Film Heat Resistant?

Yes, the film withstands heat up to 350 degrees Fahrenheit. It is ideal for kitchen use, including exposure to blow dryers and curling irons in bathrooms.

Can the Film Be Installed Outdoors?

Yes, the film includes a UV inhibitor to prevent yellowing and can last approximately two years in full sun. With patio cover protection, its lifespan increases.

How Long Does the Film Last?

Replacement timelines depend on use and preference. For example: Hotels: 8-10 years Busy restaurants and bars: 1-5 years Residential use: 4-8 years Regardless of replacement timing, the film’s performance remains acid, alkaline, water, and oil-proof.

How Should I Clean the Protective Film?

Use a non-abrasive stone cleaner or a glass cleaner for cleaning. For final buffing, use a dry microfiber towel.

Does Installation Produce Smells or VOCs?

No, the installation is environmentally safe and odor-free.

Is Protective Film Safe?

Both Gloss and Satin films are designed with safety and versatility in mind, making them ideal for multi-purpose human use. Crafted from Thermoplastic Polyurethane (TPU), a robust and inert material, our film is trusted in a wide range of applications including Band-Aids, medical pouches (IV bags), pacifiers, and eco-friendly yoga mats. Widely embraced in medical and childcare settings, this protective film stands out due to its non-toxic and non-allergenic properties. It does not emit volatile organic compounds (VOCs) and is completely free of PVC, rubber, latex, chlorides, and lead, ensuring a safe and reliable choice for your surfaces and environments.

How Soon Can I Use My Countertops After Installation?

Countertops can be used within 2 hours after installation, with maximum bond strength achieved in 72 hours.

How Long Does Installation Take?

An average kitchen installation takes about one day.

What Finishes Are Available?

The film is available in two finishes: Satin: Enhances honed finishes Gloss: Enhances polished finishes

What Is the Cost?

Pricing depends on the project size, quantities, waste factors, and service areas. Each job includes product, installation, and warranty, making it a cost-effective solution to maintain stone surfaces.

Does the Film Wrap Around the Edges of the Stone?

We do wrap around the edges and corners the best we can assuming nothing is in the way. Please talk to our installers regarding exactly how much we would be able to wrap over.

Does the Film Peel?

No, the film protects only the surface, slab backsplashes, and waterfall edges—the areas most prone to damage.

What Will My Countertops Look Like With the Film Installed?

Clients frequently report that their stone surfaces appear enhanced after installation. Satin finishes amplify honed surfaces, while gloss finishes enhance polished surfaces.

What Other Surfaces Can the Film Protect?

Beyond natural stone, our protective film can safeguard engineered stone (like quartz), metal, glass, and other flat surfaces requiring protection.

Beautiful surfaces deserve expert care

Curious about
countertop protection?

Our surface protection solutions eliminate marble etching and staining challenges in the kitchen. Wine, oil, or lemons? No problem—our protection film can handle it all.